Unable to Add Comments From Comment Handler Due to Invalid Permissions
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
症状
Comments are not added to issues after using the Comment Handler service. Logs contain errors like:
JiraQuartzScheduler_Worker-1 WARN ServiceRunner Comment Services [service.util.handler.AbstractCommentHandler] JIRA SE ADMIN does not have permission to comment on an issue in project: 10030
原因
The comments are not added due to limited permissions.
ソリューション
Find the project for which this user does not have permission, by running an SQL query:
SELECT * FROM project where ID = '<enter ID from WARN message>'This should give you the project name.
In the upper-right corner of the screen, select Administration
> Projects.- Select a desired project.
- In the Project settings, go to Project Permissions
- Ensure that the user is in the appropriate group or role for the "Add Comment" permission.
最終更新日: 2023 年 1 月 9 日
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