Some Jira Boards are missing left bar menu elements depending on how they are accessed
プラットフォームについて: Data Center のみ - この記事は、Data Center プラットフォームのアトラシアン製品にのみ適用されます。
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*Fisheye および Crucible は除く
要約
Depending on how their are accessed, some Jira boards are missing elements/links/features in the left navigation bar/menu:
The expected behavior is that we should be able to see links to the following features, as illustrated in the screenshot below:
- Releases
- レポート
- 課題
- コンポーネント
Note about this article
- This article is only meant to investigate why the following links are missing from the board:
- Releases
- レポート
- 課題
- コンポーネント
- If the links listed below are missing, please refer instead to the article The Jira Software project sidebar is missing the Backlog and Active Sprint links:
- バックログ
- Active Sprints
環境
Any Jira Software version from 8.0.0 on Server/Data Center.
診断
- The left bar links are only missing when the board is accessed via the Boards dropdown from the Top Bar Menu (or via the URL <JIRA_BASE_URL>/secure/RapidBoard.jspa?rapidView=<BOARD_ID>&view=planning.nodetail&issueLimit=100):
- If the Board is accessed by following the steps below, all the left bar features are available (or via the URL <JIRA_BASE_URL>/secure/RapidBoard.jspa?rapidView=<BOARD_ID>&projectKey=<PROJECT_KEY>&view=planning.nodetail&issueLimit=100):
- Select a project via the Projects dropdown from the Top Bar Menu
- Select the board from the left Bar
- Select a project via the Projects dropdown from the Top Bar Menu
- The impacted board is configured with a filter that contains multiple filters (which can be verified by going to the menu Board > Configure > General):
原因
The features that are missing (releases, reports, issues, components) are project specific, which means that each project has its own reports, releases, components... If a Board is configured with a filter that incorporates multiple projects, and if the Board is accessed without selecting a Project first (via the Projects menu in the Top Bar), the Jira application will lose the project context, and therefore will not "know" which information to show in the UI for these features.
ソリューション
To ensure that you can see the missing features from the left bar menu while viewing a board, make sure to access it within the context of a specific project by either:
- accessing the board after selecting a specific from the Projects menu in the Top Bar
- or accessing the board via the URL <JIRA_BASE_URL>/secure/RapidBoard.jspa?rapidView=<BOARD_ID>&projectKey=<PROJECT_KEY>&view=planning.nodetail&issueLimit=100, after replacing:
- <JIRA_BASE_URL> with Jira's Base URL
- <BOARD_ID> with the ID of the board which you can identify in the URL whenever you view a bord
- <PROJECT_KEY> with the key of the project)