Password change with existing mail server setup is not taking effect
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
要約
Change Password option in Outgoing SMTP mail server doesn't update the authentication credential password:
環境
Jira 8.10.1 以降
診断
Editing the existing SMTP mail server in Jira does not update the mailpassword value in mailserver database table.
Bug ticket for outgoing mail server – JRASERVER-71867 - Change password doesn't update the mail server setup with the new password for Outgoing Mail
Bug ticket for incoming mail server – JRASERVER-71771 - Updating incoming mail server password does not work
回避策
- Delete and re-create the mail server with the new password.
OR Update the base64-encoded-password into the database table, e.g:
UPDATE mailserver SET mailpassword='<base64-encoded password>' WHERE name = '<mail server name in Jira>';