Mail is not being retrieved from the SMTP or POP Server
症状
JIRA is not creating issues or comments from email.
atlassian-jira.log に次のエラーが返される。
JVM Input Arguments : -Djava.util.logging.config.file=/atlassian/jira/conf/logging.properties -XX:MaxPermSize=256m -Xms256m -Xmx768m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Datlassian.mail.fetchdisabled=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/atlassian/jira/endorsed -Dcatalina.base=/atlassian/jira -Dcatalina.home=/atlassian/jira -Djava.io.tmpdir=/atlassian/jira/temp原因
The JVM argument -Datlassian.mail.fetchdisabled has been set to true, disabling all mail fetching functionality within JIRA.
Please be careful when changing this behaviour. If multiple JIRA instances are using the same mail servers, significant errors can occur.
ソリューション
- Jira を停止します。
- Remove the
-Datlassian.mail.fetchdisabled=trueparameter from JIRA's JVM arguments, as in our Setting Properties and Options on Startup documentation. - Jira を起動します。
- Test to ensure the mail is retrieved.
最終更新日 2018 年 11 月 13 日
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