Javascript Error when accessing Issues link in Project Navigation after Upgrade

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Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

Platform Notice: Server, Data Center, and Cloud By Request - This article was written for the Atlassian server and data center platforms but may also be useful for Atlassian Cloud customers. If completing instructions in this article would help you, please contact Atlassian Support and mention it.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

 

問題

A broken page (see attachments) after upgrade to JIRA 6.4.9 and even at 6.4.11. The issue is observed with all browsers.

In Chrome the browser JS console displays the following error:

====
Uncaught TypeError: Cannot read property 'getActiveIssueId' of undefinedJIRA.Issue.getIssueId @ com.atlassian.jira.jira-projects-issue-navigator:application.js?locale=en-NZ:24AddCommentButtons @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1884(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1884(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:6165j.extend.each @ batch.js?locale=en-NZ:34dispatchIssueTabLoadedEvent @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:6165(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:6165d.event.dispatch @ batch.js?locale=en-NZ:84d.event.add.g.handle.i @ batch.js?locale=en-NZ:76d.event.trigger @ batch.js?locale=en-NZ:81(anonymous function) @ batch.js?locale=en-NZ:97j.extend.each @ batch.js?locale=en-NZ:34j.fn.j.each @ batch.js?locale=en-NZ:27d.fn.extend.trigger @ batch.js?locale=en-NZ:97exports.trigger @ batch.js?locale=en-NZ:461(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:8978(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:15232b @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1539z.Events.trigger @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1539f.triggerMethod.h @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548a.extend.show @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548JIRA.ProjectConfig.VirtualRegion.JIRA.ProjectConfig.Region.extend.show @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:15234JIRA.ProjectConfig.IssueTypes.Navigation.Controller.b.Controller.extend.show @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:17251JIRA.ProjectConfig.Default.Controller.b.Controller.extend.initialize @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:17306f.Controller @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548Q @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1539(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:17304(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548d.Callbacks.j @ batch.js?locale=en-NZ:40d.Callbacks.o.fireWith @ batch.js?locale=en-NZ:42d.Callbacks.o.fire @ batch.js?locale=en-NZ:42a.extend.run @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548a.extend.start @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548d.Callbacks.j @ batch.js?locale=en-NZ:40d.Callbacks.o.fireWith @ batch.js?locale=en-NZ:42d.Callbacks.o.fire @ batch.js?locale=en-NZ:42a.extend.run @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548a.extend.start @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:1548(anonymous function) @ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&isAdmi…:17361d.Callbacks.j @ batch.js?locale=en-NZ:40d.Callbacks.o.fireWith @ batch.js?locale=en-NZ:42j.extend.ready @ batch.js?locale=en-NZ:30l.addEventListener.P @ batch.js?locale=en-NZ:39
===

原因

Third-party plugin causing this problem; JIRA Threaded Comments

ソリューション

Disable the plugin at Manage Add-ons page

Last modified on Mar 30, 2016

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