'java.lang.UnsupportedOperationException Could not add user initiator to group' Error when Adding a User to a Group Due to Existing Crowd User
Adding a user to a group in JIRA when integrated with Crowd can result in the following stack trace:
Cause: java.lang.UnsupportedOperationException: Could not add user: USER to group: GROUPNAME Stack Trace: [hide] java.lang.UnsupportedOperationException: Could not add user: USER to group: GROUPNAME at com.atlassian.jira.user.util.UserUtilImpl.addUserToGroup(UserUtilImpl.java:353) at com.atlassian.jira.user.util.UserUtilImpl.addUserToGroup(UserUtilImpl.java:342) at com.atlassian.jira.user.util.UserUtilImpl.addUserToGroups(UserUtilImpl.java:369) at com.atlassian.jira.bc.group.DefaultGroupService.addUsersToGroups(DefaultGroupService.java:318) at com.atlassian.jira.web.action.admin.user.EditUserGroups.doExecute(EditUserGroups.java:79) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:139) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:171)
The user is being added to a group that is associated with or already contains users from a directory other than the directory where the user exists (in Crowd).
The resolution must be performed in Crowd.
To have users from two different directories in Crowd in the same group in JIRA:
- In Crowd, create two groups with the same name in both directories.
- Insert the respective users in the respective groups (each in their own directory).
- In JIRA, the groups will appear as only one group with all users.
Last modified on Mar 30, 2016
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