Failed in rendering JIRA issue pages which have too long comments
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*Fisheye および Crucible は除く
問題
When opening a JIRA issue page which has too long comments, Chrome (64 bit) failed to render it with the following error.
診断
環境
JIRA 7.0.10 or the earlier versions
- Windows OS (as the client OS)
- I could reproduce this problem with Windows7 and Windows Server 2008 at least
- Chrome 51.0.2704.106 (64 bit)
Diagnostic Steps
- Check if there are too long comments on the problematic issue page
- I could reproduce this problem on a issue which has 10 comments which contain 5000 lines each at least
- Check
chrome_debug.log- Launch Chrome with
--enable-loggingoption - Reproduce the problem
Check if there is the following error on the log
[2192:1872:0707/112134:ERROR:browser_gpu_channel_host_factory.cc(119)] Failed to launch GPU process.
- Launch Chrome with
原因
This problem is caused by the browser spec in a specific use case.
回避策
- Use different browser
- You can also use Chrome (32 bit)
- Delete the too long comments from the problematic issue and move the comments into some text files and attach them to the issue instead
ソリューション
This problem didn't happen on the latest JIRA (JIRA 7.1.8 at this moment).
Please upgrade your instance to JIRA 7.1.8 or the later version to avoid this problem.