Deleted issue still appears in filter using JQL query
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*Fisheye および Crucible は除く
問題
Deleted issue still appears in queries
For example : issue with key DEV-1350
- Perform following query ;
project=DEV and issuekey>DEV-1348 and issuekey<DEV-1352
- Dev-1350 will appear under the search result
- However, when clicked, an error " Issue does not exist "
No error appears in logs
診断
Diagnostic Steps
- Perform a search through JIRA database
jiraissue
table, issue does not exist. select * from jiraissue where issuenum='1350' AND project=(select id from project where pkey='DEV');
1350 = issuenum
DEV = PKey
(substitute accordingly)
原因
- Index cache is corrupted or not properly updated
ソリューション
Perform the following:
Perform a full reindex, not a background reindex
If problem still showing:
- Jira を停止します。
- Go to JIRA_HOME/caches/ and delete all the folders there.
- Jira を再起動します。
- Perform a full reindex
最終更新日: 2024 年 10 月 8 日
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