Cannot remove hidden Assignee field from request types

お困りですか?

アトラシアン コミュニティをご利用ください。

コミュニティに質問

プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

    

要約

When trying to remove an Assignee hidden field from a Request Type you may run into the following error "This field is required by the linked issue type".image.png

診断

Run the following query on your database and see if you have any results.

SELECT * FROM "AO_54307E_VIEWPORTFIELD" WHERE "FIELD_ID" = 'assignee' OR "LABEL" = 'Assignee';

example results

image-2.png

原因

The fields have the field "REQUIRED" set to 'true', this prevents them from being removed from within Jira.

Currently, this is a limitation in Jira to not be able to remove it and is being tracked as a Suggestion here: 

JSDSERVER-7224 - 課題情報を取得中... ステータス

回避策

For the time being, what you need to do is change the assignee fields to not be "REQUIRED" within the database.

 Before making any changes to the DB, please shut Jira down, and make a backup of your database.

Run the below query to change the fields:

UPDATE "AO_54307E_VIEWPORTFIELD" SET "REQUIRED" = 'false' WHERE ("FIELD_ID" = 'assignee' OR "LABEL" = 'Assignee') AND "REQUIRED" = 'true';

Start Jira up again and try removing the fields from within the Jira UI.


If you still have a problem and are not able to resolve the issue please raise a support ticket and a support engineer will be able to assist you further.


Last modified on Mar 31, 2022

この内容はお役に立ちましたか?

はい
いいえ
この記事についてのフィードバックを送信する
Powered by Confluence and Scroll Viewport.