The Maximum Pool Connection setting is too small to dedicate sufficient connections to retriable pool.
In the Startup logs for Fisheye the following WARN message will appear;
2014-12-02 12:11:46,926 INFO - Starting database... 2014-12-02 12:11:46,931 WARN - The Maximum Pool Connection setting is too small to dedicate sufficient connections to retriable pool, this may lead to poor performance. Increase this parameter as described in https://confluence.atlassian.com/display/FISHEYE/Configuring+the+database+connection+pool 2014-12-02 12:11:49,713 INFO - Database started. 2014-12-02 12:11:50,889 INFO - Starting plugin system...
There may be no response from the server and a requested shutdown will hang.
The maxPoolSize value is set to too low a value, this can be found in the <database> section in config.xml which resides at
- Shut Down Fisheye
- Open config.xml
- Increase the maxPoolSize parameter within the <database> section, by default this is set to 20 - it should be at least this value.
- Restart Fisheye