How to Generate a Directory Configuration Summary

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概要

The Directory Configuration Summary is a list of the different options used for the LDAP/AD/Internal directory configuration. The summary is generated with the following steps and will assist our support engineers in troubleshooting an issue raised at Atlassian Support.

(info) This feature was added in Crowd 2.6.3 and above.

(info) Any passwords to the directories are not included in this export.

手順

  1. Log in as a user with the permission to access the Crowd Administration Console.
  2. Select 'Administration' tab > 'System Info'.
    1. In Crowd 2.8 and above, you'll need to click the , followed by 'System Information'
  3. Scroll down to the bottom of the page.
  4. You should find Support Information field with the Directory Configuration Summary (Usually you will need to provide the information in this field)
  5. Directory Configuration Summary should contain information similar to the following: 

    === Current user ===
    Directory ID: 32769
    Username: admin
    Display name: Test Admin
    Email address: test@test.com
    
    
    === Directories configured ===
    
    
    Directory ID: 32769
    Name: Crowd
    Active: true
    Type: INTERNAL
    Created date: 2013-08-29 16:47:58.0
    Updated date: 2013-08-29 16:48:16.0
    Allowed operations: [DELETE_USER, CREATE_USER, UPDATE_USER, DELETE_GROUP, UPDATE_GROUP, CREATE_GROUP, UPDATE_GROUP_ATTRIBUTE, UPDATE_USER_ATTRIBUTE]
    Implementation class: com.atlassian.crowd.directory.InternalDirectory
    Encryption type: atlassian-security
    Attributes: 
        "password_complexity_message": ""
        "password_history_count": "0"
        "password_max_attempts": "0"
        "password_max_change_time": "0"
        "password_regex": ""
        "user_encryption_method": "atlassian-security"
    
    
    Directory ID: 32770
    Name: Poseidon AD
    Active: true
    Type: CONNECTOR
    Created date: 2013-08-29 16:50:34.0
    Updated date: 2013-08-29 16:50:42.0
    Allowed operations: [DELETE_USER, CREATE_USER, UPDATE_USER, DELETE_GROUP, UPDATE_GROUP, CREATE_GROUP, UPDATE_GROUP_ATTRIBUTE, UPDATE_USER_ATTRIBUTE]
    Implementation class: com.atlassian.crowd.directory.MicrosoftActiveDirectory
    Encryption type: null
    Attributes: 
        "com.atlassian.crowd.directory.sync.cache.enabled": "true"
        "com.atlassian.crowd.directory.sync.issynchronising": "false"
        "com.atlassian.crowd.directory.sync.lastdurationms": "3002"
        "com.atlassian.crowd.directory.sync.laststartsynctime": "1377766239060"
        "crowd.sync.incremental.enabled": "true"
        "directory.cache.synchronise.interval": "3600"
        "ldap.basedn": "dc=test,dc=internal"
        "ldap.connection.timeout": "10000"
        "ldap.group.description": "description"
        "ldap.group.dn": ""
        "ldap.group.filter": "(objectCategory=Group)"
        "ldap.group.name": "cn"
        "ldap.group.objectclass": "group"
        "ldap.group.usernames": "member"
        "ldap.local.groups": "false"
        "ldap.nestedgroups.disabled": "true"
        "ldap.pagedresults": "true"
        "ldap.pagedresults.size": "999"
        "ldap.password": ********
        "ldap.read.timeout": "120000"
        "ldap.referral": "true"
        "ldap.relaxed.dn.standardisation": "true"
        "ldap.search.timelimit": "60000"
        "ldap.secure": "false"
        "ldap.url": "ldap://test:389/"
        "ldap.user.displayname": "displayName"
        "ldap.user.dn": ""
        "ldap.user.email": "mail"
        "ldap.user.filter": "(&(objectCategory=Person)(sAMAccountName=*))"
        "ldap.user.firstname": "givenName"
        "ldap.user.group": "memberOf"
        "ldap.user.lastname": "sn"
        "ldap.user.objectclass": "user"
        "ldap.user.password": "unicodePwd"
        "ldap.user.username": "sAMAccountName"
        "ldap.user.username.rdn": "cn"
        "ldap.userdn": "CN=test admin,CN=Users,dc=test,dc=internal"
        "ldap.usermembership.use": "false"
        "ldap.usermembership.use.for.groups": "false"
     
    === Applications configured ===
    
    
    Application ID: 2
    Name: crowd
    Active: true
    Type: CROWD
    Is lowercase output: false
    Is aliasing enabled: false
    Remote addresses: [10.60.2.87, Septa, fe80:0:0:0:bcd5:24d0:4779:bec%11, fe80:0:0:0:1cf4:2ba4:f5c3:fda8%16, 2001:0:4137:9e76:1cf4:2ba4:f5c3:fda8, localhost, 127.0.0.1]
    Created date: 2013-08-29 16:48:11.0
    Updated date: 2013-08-29 16:48:16.0
    Attributes: 
        "atlassian_sha1_applied": "true"
    Mapped to directory ID: 32769
        Allow all to authenticate: false
        Mapped groups: [crowd-administrators]
        Allowed operations: [DELETE_USER, CREATE_USER, UPDATE_USER, DELETE_GROUP, UPDATE_GROUP, UPDATE_ROLE_ATTRIBUTE, CREATE_GROUP, DELETE_ROLE, UPDATE_GROUP_ATTRIBUTE, CREATE_ROLE, UPDATE_USER_ATTRIBUTE, UPDATE_ROLE]
    
    
    Application ID: 1
    Name: google-apps
    Active: true
    Type: PLUGIN
    Is lowercase output: false
    Is aliasing enabled: false
    Remote addresses: []
    Created date: 2013-08-29 16:47:17.0
    Updated date: 2013-08-29 16:48:16.0
    Attributes: 
        "atlassian_sha1_applied": "true"
    

    You may copy and paste the information in this field into a text file and attach to your support ticket when raising a support request on https://support.atlassian.com/ja

最終更新日 2018 年 11 月 2 日

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