概要

The Directory Configuration Summary is a list of the different options used for the LDAP/AD/Internal directory configuration. The summary is generated with the following steps and will assist our support engineers in troubleshooting an issue raised at Atlassian Support.

 This feature was added in Crowd 2.6.3 and above.

 Any passwords to the directories are not included in this export.

手順

1. Log in as a user with the permission to access the Crowd Administration Console.
2. Select 'Administration' tab > 'System Info'.
   1. In Crowd 2.8 and above, you'll need to click the , followed by 'System Information'
3. Scroll down to the bottom of the page.
4. You should find Support Information field with the Directory Configuration Summary (Usually you will need to provide the information in this field)
   

5. Directory Configuration Summary should contain information similar to the following: 

   === Current user ===
   Directory ID: 32769
   Username: admin
   Display name: Test Admin
   Email address: test@test.com
   
   
   === Directories configured ===
   
   
   Directory ID: 32769
   Name: Crowd
   Active: true
   Type: INTERNAL
   Created date: 2013-08-29 16:47:58.0
   Updated date: 2013-08-29 16:48:16.0
   Allowed operations: [DELETE_USER, CREATE_USER, UPDATE_USER, DELETE_GROUP, UPDATE_GROUP, CREATE_GROUP, UPDATE_GROUP_ATTRIBUTE, UPDATE_USER_ATTRIBUTE]
   Implementation class: com.atlassian.crowd.directory.InternalDirectory
   Encryption type: atlassian-security
   Attributes: 
       "password_complexity_message": ""
       "password_history_count": "0"
       "password_max_attempts": "0"
       "password_max_change_time": "0"
       "password_regex": ""
       "user_encryption_method": "atlassian-security"
   
   
   Directory ID: 32770
   Name: Poseidon AD
   Active: true
   Type: CONNECTOR
   Created date: 2013-08-29 16:50:34.0
   Updated date: 2013-08-29 16:50:42.0
   Allowed operations: [DELETE_USER, CREATE_USER, UPDATE_USER, DELETE_GROUP, UPDATE_GROUP, CREATE_GROUP, UPDATE_GROUP_ATTRIBUTE, UPDATE_USER_ATTRIBUTE]
   Implementation class: com.atlassian.crowd.directory.MicrosoftActiveDirectory
   Encryption type: null
   Attributes: 
       "com.atlassian.crowd.directory.sync.cache.enabled": "true"
       "com.atlassian.crowd.directory.sync.issynchronising": "false"
       "com.atlassian.crowd.directory.sync.lastdurationms": "3002"
       "com.atlassian.crowd.directory.sync.laststartsynctime": "1377766239060"
       "crowd.sync.incremental.enabled": "true"
       "directory.cache.synchronise.interval": "3600"
       "ldap.basedn": "dc=test,dc=internal"
       "ldap.connection.timeout": "10000"
       "ldap.group.description": "description"
       "ldap.group.dn": ""
       "ldap.group.filter": "(objectCategory=Group)"
       "ldap.group.name": "cn"
       "ldap.group.objectclass": "group"
       "ldap.group.usernames": "member"
       "ldap.local.groups": "false"
       "ldap.nestedgroups.disabled": "true"
       "ldap.pagedresults": "true"
       "ldap.pagedresults.size": "999"
       "ldap.password": ********
       "ldap.read.timeout": "120000"
       "ldap.referral": "true"
       "ldap.relaxed.dn.standardisation": "true"
       "ldap.search.timelimit": "60000"
       "ldap.secure": "false"
       "ldap.url": "ldap://test:389/"
       "ldap.user.displayname": "displayName"
       "ldap.user.dn": ""
       "ldap.user.email": "mail"
       "ldap.user.filter": "(&(objectCategory=Person)(sAMAccountName=*))"
       "ldap.user.firstname": "givenName"
       "ldap.user.group": "memberOf"
       "ldap.user.lastname": "sn"
       "ldap.user.objectclass": "user"
       "ldap.user.password": "unicodePwd"
       "ldap.user.username": "sAMAccountName"
       "ldap.user.username.rdn": "cn"
       "ldap.userdn": "CN=test admin,CN=Users,dc=test,dc=internal"
       "ldap.usermembership.use": "false"
       "ldap.usermembership.use.for.groups": "false"
    
   === Applications configured ===
   
   
   Application ID: 2
   Name: crowd
   Active: true
   Type: CROWD
   Is lowercase output: false
   Is aliasing enabled: false
   Remote addresses: [10.60.2.87, Septa, fe80:0:0:0:bcd5:24d0:4779:bec%11, fe80:0:0:0:1cf4:2ba4:f5c3:fda8%16, 2001:0:4137:9e76:1cf4:2ba4:f5c3:fda8, localhost, 127.0.0.1]
   Created date: 2013-08-29 16:48:11.0
   Updated date: 2013-08-29 16:48:16.0
   Attributes: 
       "atlassian_sha1_applied": "true"
   Mapped to directory ID: 32769
       Allow all to authenticate: false
       Mapped groups: [crowd-administrators]
       Allowed operations: [DELETE_USER, CREATE_USER, UPDATE_USER, DELETE_GROUP, UPDATE_GROUP, UPDATE_ROLE_ATTRIBUTE, CREATE_GROUP, DELETE_ROLE, UPDATE_GROUP_ATTRIBUTE, CREATE_ROLE, UPDATE_USER_ATTRIBUTE, UPDATE_ROLE]
   
   
   Application ID: 1
   Name: google-apps
   Active: true
   Type: PLUGIN
   Is lowercase output: false
   Is aliasing enabled: false
   Remote addresses: []
   Created date: 2013-08-29 16:47:17.0
   Updated date: 2013-08-29 16:48:16.0
   Attributes: 
       "atlassian_sha1_applied": "true"
   

   You may copy and paste the information in this field into a text file and attach to your support ticket when raising a support request on https://support.atlassian.com/ja