After upgrading to Crowd 2.11.x, Crowd Log Analyser is not working
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
Crowd version 2.11 introduced Support Tools Plugin with log analyser. While scanning logs in the home directory, the progress bar stuck at 0%.
診断
環境
- Crowd is hosted in a local network OR Crowd had no access to the internet.
- No error thrown in the logs.
原因
- Crowd Log Analyser requires internet access to work properly.
回避策
- Please Configure Web Proxy Support For Crowd.
Atlassian applications allow the use of reverse-proxies/proxy integration within our products, however Atlassian Support does not provide assistance for configuring them. Consequently, Atlassian can not guarantee providing any support for them.
設定に関してサポートが必要であれば、Atlassian Answers に質問をあげてください。