Uploaded attachments can't be viewed and downloaded attachments give network error
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
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*Fisheye および Crucible は除く
問題
- Uploaded attachments cannot be displayed.
- Preview shows an Ouch! We can't load the image. message.
- Downloaded attachments generate a network error.
atlassian-confluence に次のメッセージが出力される。.log
atlassian-confluence.log
2016-04-07 14:34:48,501 ERROR [http-nio-8090-exec-6] [[Standalone].[localhost].[/].[file-server]] log Servlet.service() for servlet [file-server] in context with path [] threw exception
java.lang.NullPointerException
at com.atlassian.confluence.importexport.resource.ExportDownloadResourceManager.getExportRoot(ExportDownloadResourceManager.java:99)
at com.atlassian.confluence.importexport.resource.ExportDownloadResourceManager.matches(ExportDownloadResourceManager.java:31)
at com.atlassian.confluence.importexport.resource.DelegatorDownloadResourceManager.getResourceReaderFromDelegate(DelegatorDownloadResourceManager.java:67)
at com.atlassian.confluence.importexport.resource.DelegatorDownloadResourceManager.getResourceReader(DelegatorDownloadResourceManager.java:30)
at com.atlassian.confluence.servlet.download.AttachmentDownload.getStreamForDownload(AttachmentDownload.java:71)
...原因
The parameter
<property name="webwork.multipart.saveDir">${confluenceHome}/temp</property>
is missing from confluence.cfg.xml.
ソリューション
- Confluence をシャットダウンします。
Edit <local-home>
/confluence.cfg.xmland add (or edit to match) the lineconfluence.cfg.xml<property name="webwork.multipart.saveDir">${localHome}/temp</property>- Confluence を再起動します。
最終更新日: 2021 年 10 月 27 日
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