Popular content missing after reindexing from scratch


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プラットフォームについて: サーバーと Data Center のみ。この記事は、サーバーおよび Data Center プラットフォームのアトラシアン製品にのみ適用されます。


After following the steps at How to reindex from scratch on Data Center or How to reindex from scratch on Server the content from the "Popular" tab and/or "Popular Questions" in Questions for Confluence is missing. 


For all versions of Confluence, the following files and folders may exist in the index folders:

  • <confluence-home>/index/edge
    • this is where popularity data for regular content is stored

 Edge indexes are simply pointers to what is popular in the primary index. By clearing the edge index, Confluence must learn what is popular content again, which will take time to re-learn.


Restoring plugin indexes and popular content

If you need to restore the popular data from your backup:

  1. Confluence をシャットダウンします。
  2. Clear the plugin cache
  3. For each folder listed above that exists in your backup, restore it to the correct location
  4. Confluence を再起動します。

Rebuild Confluence Questions edge index

If you want to rebuild the edge index for Confluence Questions, you can do so by submitting a POST to the following endpoint:


(info) You can also execute this request through the REST API browser. Be sure to uncheck the "Show only public APIs" box to reveal the endpoint.

(warning) Please note that in a Data Center instance, that request will only rebuild the edge index on the node on which it's run. Additionally, the endpoint is a private API method and is subject change at any time without notice.

最終更新日 2020 年 11 月 24 日


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