PDF attachment download does not open in Internet Explorer IE 11
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
When downloading PDF files via IE 11 the files are incompletely downloaded and does not open . When trying to open the PDF the below message is displayed
環境
- The issue occurs on internet explorer IE 11
- Confluence uses a proxy server .
原因
This is caused due to some issue with the proxy server settings.
回避策
This issue is solved when Confluence is used bypassing the proxy.
You might want to check the compression settings in your proxy configuration.
Alternatively, use other browsers to download the attachment (Chrome, Firefox etc).