Jira Issue Filter Macro throws Internal Server error and fails to load
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*Fisheye および Crucible は除く
問題
While using the JIRA issue Filter Macro, it may error out with Internal Server Error
atlassian-confluence.log に次の内容が記録される。
2019-10-08 13:10:50,097 ERROR [https-jsse-nio-8091-exec-3] [adaptavist.tm4c.webfragments.TraceLinksCondition] shouldDisplay There was an exception in Jira while trying to retrieve trace links count
-- url: /display/TEST/Test | page: 77989999 | traceId: d1ca61a9ab79999 | userName: admin | referer: https://confluencetest/display/TEST/Test | action: viewpage
com.atlassian.sal.api.net.ResponseStatusException: Unexpected response received. Status code: 404
at com.atlassian.applinks.core.auth.ApplicationLinksStringReturningResponseHandler.handle(ApplicationLinksStringReturningResponseHandler.java:16)
at com.atlassian.applinks.core.auth.ApplicationLinksStringReturningResponseHandler.handle(ApplicationLinksStringReturningResponseHandler.java:13)
at com.atlassian.applinks.oauth.auth.OAuthApplinksReturningResponseHandler.handle(OAuthApplinksReturningResponseHandler.java:48)
at com.atlassian.plugins.rest.module.jersey.JerseyRequest$2.handle(JerseyRequest.java:134)
at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:106)
at com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:131)
at com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor.executeAndReturn(ApplicationLinkRequestAdaptor.java:53)
at com.atlassian.applinks.oauth.auth.OAuthRequest.executeAndReturn(OAuthRequest.java:84)
at com.atlassian.applinks.core.auth.AbstractApplicationLinkRequest.execute(AbstractApplicationLinkRequest.java:114)
at com.adaptavist.tm4c.services.TM4JService.requestForJira(TM4JService.java:39)
at com.adaptavist.tm4c.services.TM4JService.get(TM4JService.java:26)
at com.adaptavist.tm4c.webfragments.TraceLinksCondition.shouldDisplay(TraceLinksCondition.java:42)診断
環境
This problem was identified in Confluence 6.13.8
- Confluence running with the following Adaptavist plugin:
<key>com.adaptavist.tm4c</key>
<name>Test Management for Confluence </name>
<version>1.1.3</version>
<vendor>Adaptavist</vendor>
<status>ENABLED</status>
<vendor-url>http://www.adaptavist.com/</vendor-url>
<framework-version>2</framework-version>
<bundled>User installed</bundled>Diagnostic Steps
- Verify if you have the Test Management Reporting for Confluence plugin installed
- Verify if you have the Test Management for JIRA plugin installed
原因
The Test Management for Confluence (reporting) is causing the problem.
回避策
- Uninstall the plugin(s) as disabling it may not resolve the issue.
- To uninstall, navigate to Manage Apps page in Confluence
- Search for the add-on, click on it and then on the Uninstall button
- Make sure that your application link between Confluence and JIRA is healthy
ソリューション
There's no solution at the moment as the problem is caused by a third-party plugin (not bundled with Confluence installation). In case this add-on is required for your business, we should reach for Adaptavist support at: