Inline comment doesn't work in all spaces
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
Inline comment feature doesn't work in all spaces. Some of the spaces allow to select text and then add an inline comment. However, in some others, selecting a text doesn't offer the option to add an inline comment.
No errors appear in the screen nor in the logs.
診断
Check if there is any old customization in DECORATOR table. Run the following query to see the output:
SELECT * FROM DECORATOR;The result of this query displays all the custom layouts applied on your Confluence site.
原因
Corrupted and old customization in the table.
回避策
データベースの変更を行う場合は必ず事前にバックアップを取得してください。可能な場合は、まずステージング サーバーで SQL コマンドの変更、挿入、更新、または削除を行うようにします。
Run the following query to delete all of the custom layouts
DELETE FROM DECORATOR;