Confluence crashes due to 'Internal Error (sharedRuntime.cpp:833)' caused by Java 8 bug

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問題

Confluence Crashes with JRE error and the JVM generates a hs_err_pid file with entries similar to the one below:

# A fatal error has been detected by the Java Runtime Environment:
#
#  Internal Error (sharedRuntime.cpp:833), pid=28631, tid=139690008549120
#  fatal error: exception happened outside interpreter, nmethods and vtable stubs at pc 0x00007f0c285e998f
#
# JRE version: Java(TM) SE Runtime Environment (8.0_31-b13) (build 1.8.0_31-b13)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.31-b07 mixed mode linux-amd64 compressed oops)
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /opt/atlassian/confluence/3.6.0.0/bin/hs_err_pid28631.log
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp

原因

This happens due to a bug in OpenJDK (JDK-8067755) and is triggered by terminating SSL at Tomcat/Confluence.

Supposedly the issue is fixed now, but Java 8u25 and Java 8u40 are both affected (details on the issue above). Java 8u45 has been released but the problem will most likely persist.

回避策

  •  Add the -XX:-UseAESIntrinsics flag to the JVM.
    • Linux  

      ここをクリックして展開...
      1. <confluence-install>/bin/setenv.sh を編集します。
      2. Add the  -XX:-UseAESIntrinsics  JVM argument to CATALINA_OPTS.
      3. Confluence を再起動します。
      4. Monitor your instance with the workaround in place. This will keep the instance stable until a new JRE 8 update is released including the fix for this crash. At that time, once the JRE is upgraded, remove the workaround flag provided above.
    • Windows サービス

      Expand to see Windows Service instructions
      1. Start >> Run >> type in 'cmd' >> Enter でコマンド ウィンドウを開きます。
      2. cd to the bin directory of your Confluence installation directory.
      3. 次のコマンドを実行します。

        tomcat8w //ES//ConfluenceServiceName
      4. Java タブをクリックし、現在の起動オプションの一覧を確認します。
      5. Add -XX:-UseAESIntrinsics on it's own line under Java Options
      6. Confluence を再起動します。

The flag provided above should work however, the original Tomcat thread suggests adding the parameter below instead:

-XX:CompileCommand=exclude,com/sun/crypto/provider/\*.\*

We've had customers succeed by adding the UseAESIntrinsics parameter so only use this option if that one doesn't work.

ソリューション

  • Upgrade Java to Java 8u60 or above.

 

 

最終更新日: 2016 年 2 月 26 日

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