Collaborative Editing does not work after migration from Data Center to Server
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
After migrating Confluence from Data Center to Server edition, Collaborative Editing cannot be enabled.
The following appears on screen after clicking Change Mode > Enabled on the Collaborative Editing menu at: <base-url>/admin/confluence-collaborative-editor-plugin/configure.action
We couldn't connect to your Synchrony cluster from this Confluence node.
診断
環境
- Confluence Server 6.6.x (migrated from Data Center)
Diagnostic Steps
- When attempting to enable Collaborative Editing, the error in the below screenshot is displayed.
- In the able screen, note that Synchrony URL is displayed on the bottom right under configuration - this should only appear in Data Center instances. Server instances should look like this:
The following configuration settings are in confluence.cfg.xml:
<property name="synchrony.btf">false</property>
ソリューション
Update confluence.cfg.xml and set
synchrony.btf
to true:<property name="synchrony.btf">true</property>
Add the following parameter to setenv.sh (or setenv.bat for Windows):
CATALINA_OPTS="-Dsynchrony.proxy.enabled=true {CATALINA_OPTS}"
- Confluence を再起動します。
- Enable Collaborative Editing
- > General Settings > Collaborative Editing
- Click Change Mode
- Click On
- Click Change