Atlassian Marketplace server not reachable due to "javax.net.ssl.SSLException: Received fatal alert: protocol_version"
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
要約
Confluence is unable to reach the Atlassian Marketplace over HTTPS.
診断
After Confluence tries to reach the Marketplace, an error like the following appears in the application logs:
2021-01-11 17:17:12,457 WARN [https-jsse-nio-443-exec-64] [atlassian.upm.pac.PacClientImpl] fetchMpacAppInfo Error when querying application info from MPAC: com.atlassian.marketplace.client.MpacException: javax.net.ssl.SSLException: Received fatal alert: protocol_version
-- referer: https://my.confluence.com/plugins/servlet/upm/marketplace/featured?source=side_nav_find_new_addons | url: /plugins/servlet/upm | traceId: 31a652053a96ebbe | userName: BBunny原因
Check the Java options used to start up Confluence for an incorrect TLS client protocol. For example:
-Djdk.tls.client.protocols=TLSv1ソリューション
Remove the offending TLS client protocol entry using Configuring System Properties as a guide and restart Confluence.
最終更新日 2021 年 7 月 15 日
Powered by Confluence and Scroll Viewport.