症状

When managing your Cloud Instance account from my.atlassian.com and selecting 'Configure Products & Users' the following message is displayed:

原因

The cause of the error is your user profile not being authenticated to an Cloud session.

回避策

To address the issue you can authenticate into your Cloud instance and then click 'Configure Products & Users' from my.atlassian.com

ソリューション

We are currently working to ensure the redirection is clearer to affected users.