JIRA Source Tab Not Working
The Bitbucket Server JIRA issue column for commits has a link to the JIRA issue but the JIRA issue Source tab does not have any content.
The following warning can be seen in
2012-10-28 16:28:08,796 WARN [TP-Processor12] 988x6635x1 192.168.10.70 "GET /rest/jira/1.0/issues/TST-12/commits HTTP/1.1" c.a.s.a.t.f.TrustedApplicationFilterAuthenticator Failed to login trusted application: jira:3790622 due to: com.atlassian.security.auth.trustedapps.InvalidCertificateException: Request not allowed from IP address: <Bitbucket Server_IP_Address>
The JIRA Trusted Application Incoming Authentication is set up with IP Patterns that do not include Bitbucket Server's IP address.
There are three possible resolutions:
- Remove the setting for IP Patterns in JIRA Trusted Application Incoming Authentication.
- Configure the IP Patterns so that it includes Bitbucket Server's IP address.
- If JIRA and Bitbucket Server are both set up on separate servers then make sure both servers have the same time zone setting.