Errors in the database setup screen during the Bamboo Wizard's setup

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要約

When attempting to configure a database in the database setup screen during the Bamboo wizard's setup, you may encounter the following error:

io.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException at io.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:156) at io.atlassian.util.concurrent.LazyReference.get(LazyReference.java:116) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$


環境

This is observed in the Bamboo version 8.1.3 installation with a PostgreSQL database as well as Bamboo 9.2.1 with a MySQL database. 

診断

As per the <Bamboo-Home>/logs/atlassian-bamboo.log file, an error [FiveOhOh] 500 Exception was thrown. java.lang.IllegalStateException is seen after the validation of the database configuration step.

Error accessing database: org.postgresql.util.PSQLException: Connection to localhost:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.

..........

2022-03-23 12:57:41,551 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Database configuration is invalid: {}
2022-03-23 12:57:58,905 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Validating database configuration...
2022-03-23 12:57:58,905 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Validating connection to url: [jdbc:postgresql://localhost:5432/postgres]
2022-03-23 12:57:59,031 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Database configuration is valid.
2022-03-23 12:57:59,194 ERROR [http-nio-8085-exec-16] [FiveOhOh] 500 Exception was thrown.
java.lang.IllegalStateException

2022-03-23 12:57:59,385 ERROR [http-nio-8085-exec-16] [runtime] Error executing FreeMarker template
FreeMarker template error:
The following has evaluated to null or missing:
==> ctx.getSystemEncoding  [in template "fragments/decorator/decorators.ftl" at line 8, column 22]

----
Tip: It's the step after the last dot that caused this error, not those before it.
----
Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use [#if myOptionalVar??]when-present[#else]when-missing[/#if]. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----

----
FTL stack trace ("~" means nesting-related):
	- Failed at: ${ctx.getSystemEncoding()}  [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 8, column 20]
	- Reached through: @decorators.displayHtmlHeader require...  [in template "decorators/focusTask.ftl" at line 3, column 1]
  • Validation of the database connection URL was completed successfully. However, the next step of writing the database configuration to <Bamboo-Home>/bamboo.cfg.xml failed.
  • The first thing the startup do after validating the connection with the database is to get information from the config file, more specifically from the <Bamboo-Home>/bamboo.cfg.xml and for some reason it seems to be failing to do so, possibly meaning the file is corrupted.

原因

  • This happens when Bamboo is not able to read the <Bamboo-home>/bamboo.cfg.xml file (or the file is corrupted). That can be caused by permission issues in the installation folder and in the <Bamboo-home> folder, or corrupted files for many other reasons.
  • In this particular case, the issue was due to Bamboo being unable to read the <Bamboo-Home>/bamboo.cfg.xml file as it was in a corrupted state.

ソリューション

To fix the issue, we recommend you follow the below steps:

  • Please check the current running Bamboo process.

    For Linux, the below command can be used:

    ps aux | grep bamboo

    For Windows, this can be checked from the task manager.

  •  Kill or stop the current Bamboo process.

    For Linux, the below command can be used:

    kill -9 <bamboo_pid>

    (where <bamboo_pid> can be found in the preceding step.)

    For Windows, the Bamboo process can be stopped using the task manager or by stopping the Bamboo service from the command line.

  • Rename or move the <Bamboo-Home>/bamboo.cfg.xml file.

    For linux, the below command can be used:

    mv bamboo.cfg.xml bamboo.cfg.xml_bkp
  • Start the Bamboo process now. Please make sure to start the process using the user configured separately for Bamboo and not the root user.

          For Linux:

             In the command line, change the directory to <Bamboo installation directory> and run the commands to start Bamboo:

       $ cd <Bamboo installation directory>
       $ ./bin/start-bamboo.sh

          Windows の場合

            In the command line, change the directory to <Bamboo installation directory> and run the command to start Bamboo:

       $ cd <Bamboo installation directory>

       $ bin\start-bamboo.bat

  • Please ensure that all Bamboo-related folders and files (<Bamboo-Install >, <Bamboo-Home >) are owned by the user who is used to start the Bamboo service.
  • Restart the Bamboo wizard now.
  • Verify if the <Bamboo-home>/bamboo.cfg.xml file was created with the correct permission (i.e, with bamboo user).
  • Move forward with the installation.
  • If the installation is successful without any issues, you'll see something like below in the<Bamboo-home>/logs/atlassian-bamboo.log file.
2022-03-24 15:08:45,488 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Validating database configuration...
2022-03-24 15:08:45,490 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Validating connection to url: [jdbc:postgresql://postgres:5432/bamboo]
2022-03-24 15:08:45,625 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Database configuration is valid.
2022-03-24 15:08:45,627 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupUtilityBean] Setting up database: postgresql
2022-03-24 15:08:45,629 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupUtilityBean] Bootstrapping database: postgresql
2022-03-24 15:08:45,657 INFO [performSetupDatabaseConnectionBackgroundThread] [DefaultHibernateConfigurator] Saving bootstrap configuration...
2022-03-24 15:08:45,672 INFO [performSetupDatabaseConnectionBackgroundThread] [DefaultHibernateConfigurator] Refreshing Spring context...
2022-03-24 15:08:50,746 INFO [performSetupDatabaseConnectionBackgroundThread] [HikariDataSource] HikariPool-1 - Starting...
2022-03-24 15:08:50,830 INFO [performSetupDatabaseConnectionBackgroundThread] [HikariDataSource] HikariPool-1 - Start completed.
2022-03-24 15:08:51,696 INFO [performSetupDatabaseConnectionBackgroundThread] [ResettableTableHiLoGenerator] Registering exportables...
Last modified on Mar 9, 2023

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