Bamboo fails to start due to database connectivity issue
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
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*Fisheye および Crucible は除く
要約
This KB focuses on the issue while starting Bamboo instances but fails due to database connectivity errors seen in the log file.
環境
7.2.3
診断
It is possible that Bamboo instance isn't starting and you can see the below errors in the atlassian-bamboo.log file:
2022-03-18 09:40:57,169 ERROR [localhost-startStop-1] [BootstrapUpgradeHelper] Error getting database connection
org.hibernate.HibernateException: com.zaxxer.hikari.pool.HikariPool$PoolInitializationException: Failed to initialize pool: Connection to localhost:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.
at org.hibernate.hikaricp.internal.HikariCPConnectionProvider.configure(HikariCPConnectionProvider.java:63)
...
Caused by: com.zaxxer.hikari.pool.HikariPool$PoolInitializationException: Failed to initialize pool: Connection to localhost:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.
at com.zaxxer.hikari.pool.HikariPool.checkFailFast(HikariPool.java:512)原因
The logs suggest that the database is not accepting connection, which means bamboo is unable to connect to the database running on localhost:5432 or the database is up and running. This will not let bamboo instance connect to database and hence bamboo will fail to start.
ソリューション
Make sure the database is up and running and make sure bamboo server is able to establish connection with the bamboo database.