Documentation for JIRA 5.2. Documentation for other versions of JIRA is available too.

Workflow is the movement (or transition) of an issue through various Statuses during its lifecycle.

The following diagram shows JIRA's built-in workflow (also known as the 'system workflow'), where:

  • each status is represented by a blue box
  • each transition is indicated by an arrow.

JIRA's system workflow can customised by your JIRA administrator.



See our Getting Help page for details.



Raise an issue for our developers.



See answers from the community.



Tweet, blog and update our documentation.

Except where otherwise noted, content in this space is licensed under a Creative Commons Attribution 2.5 Australia License.