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Screenshot: Example criteria for a basic search
To perform a new basic search in JIRA:
Specify the value for each field — Click the field criterion and tick/enter the desired value in the dropdown. If the desired value is not shown in the list, start typing the name of value the to filter the list.
About the suggested users/groups for the Assignee and Reporter fields — A user/group will be suggested if you have recently selected them in an Assignee/Reporter field for an issue, or viewed the user's profile page.
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Why can't I find the field I want to choose as a criterion? Some fields are only valid for a particular project/issue type context(see Configuring Fields and Screensfor details). For these fields, you must select the project/issue type that the field is applicable to. Otherwise, the field will not be available for selection (even if you set the Project and Issue Type set to 'All'). In the example below, the 'Customer account' field is only available in the 'Angry Nerds' project.
Available field: | Unavailable field: ![]() |
Why are the field criteria displaying in grey text? Some fields are only valid for a particular project/issue type context (see Configuring Fields and Screensfor details). If you choose a field in your search, then remove all projects/issue types that reference the field, then the field will be invalid. The invalid field will not apply to your search and will display in grey text. In the example below, the 'Customer account' field has been selected and then the project changed from 'Angry Nerds' to 'JIRA development'.
Valid field: | Invalid field: |

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