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From Confluence version 2.8 the 'External User Test' tool is integrated into the Administration Console, and you can also run it outside of Confluence. In previous versions of Confluence, this tool was available only as a separate utility called 'Paddle'.

For Confluence 2.8 and later, please refer to Troubleshooting LDAP User Management.
If you are running an earlier version of Confluence, please refer to the Confluence 2.7 documentation or choose the relevant Confluence version from the list of previous versions on the documentation home page.
Sometimes for troubleshooting purposes it may still be useful to use the stand-alone Paddle so you don't have to start and stop Confluence each time you test. Place your atlassian-user.xml file in the same directory as the jar file and run: java -jar paddle-2.0.jar.

The Atlassian-User optional setting useUnqualifiedUsernameForMembershipComparison is not supported by Paddle, so the tests may not be correct if this option is being used. In this case, the Connectivity test must can be done using Confluence.