If your user management is being handled outside of Confluence by JIRA you will need to turn on the external management option in Confluence, from the Administration Console.

Running Confluence with Crowd:

• If you would like to handle your user management outside of Confluence via Crowd, you will need to turn on the external management option.
• For Confluence 2.5.6 and later: External user management when running with Crowd is optional. You can leave external user management off and still run Confluence under Crowd. But external user management is recommended, because it allows you to use Crowd's powerful cross-directory administration features instead of Confluence's more limited Confluence-centric user management.

If your user management is being done with LDAP, you must not turn on external user management, although users and groups which exist in your LDAP repository cannot be modified.

Activating an external user management sytem will remove all user and group management options from Confluence. The assignment of permissions to groups and users is still carried out within Confluence, but the creation of groups and users is not.

This will also prevent users from signing up to the site, as well as editing their name, email and password particulars from within Confluence.

You need to have System Administrator permissions in order to perform this function.

To activate an external user management system,

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