Your Support Entitlement Number (SEN) is required when raising a support request in our Support system: http://support.atlassian.com.
See How to find your Support Entitlement Number (SEN) in the Support space for more general information about how Atlassian Support uses this number.
The three ways of finding your SEN are described below.
Method 1 — Check the Bamboo Administration Interface
To find your SEN in the Bamboo administration interface:
- Click theicon in the Bamboo header and choose Overview.
- Click License Details in the left navigation panel (under 'System'). The SEN is shown, as in the screenshot below:
Method 2 — Check my.atlassian.com
To find your SEN via my.atlassian.com:
- Log into my.atlassian.com as the Account Holder or Technical Contact for your Bamboo product.
- The SEN will be shown, as per the screenshot below:
Method 3 — Check your Atlassian Invoice
Your Support Entitlement Number (SEN) appears on the third page of your Atlassian Invoice.