Workload Pie Chart Showing Unreadable Characters

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問題

After upgrading JIRA, when viewing the dashboard with a pie chart gadget as wall chart, it shows an unreadable characters.

2017-10-29 06:28:59,686 http-nio-8080-exec-19 WARN anonymous 123x456x7 88abcd 123.456.78.90,123.45.67.890 /secure/Dashboard.jspa [c.a.g.embedded.internal.GadgetUrlBuilder] GadgetUrlBuilder: could not parse spec at rest/gadgets/1.0/g/com.atlassian.jira.ext.charting:workloadpie-gadget/com/atlassian/jira/ext/charting/gadget/workloadpie-gadget.xml
2017-10-29 06:28:59,686 http-nio-8080-exec-19 WARN anonymous 123x456x7 8888abcd 123.456.78.90,123.45.67.890 /secure/Dashboard.jspa [c.a.g.renderer.internal.GadgetSpecFactoryImpl] Error occurred while retrieving gadget spec for rest/gadgets/1.0/g/com.atlassian.jira.ext.charting:workloadpie-gadget/com/atlassian/jira/ext/charting/gadget/workloadpie-gadget.xml
2017-10-29 06:28:59,686 http-nio-8080-exec-19 WARN anonymous 123x456x7 8888abcd 123.456.78.90,123.45.67.890 /secure/Dashboard.jspa [c.a.g.renderer.internal.GadgetSpecFactoryImpl] Error occurred while retrieving gadget spec for rest/gadgets/1.0/g/com.atlassian.jira.ext.charting:workloadpie-gadget/com/atlassian/jira/ext/charting/gadget/workloadpie-gadget.xml

診断

環境

  • CentOS 7 server
  • JIRA 7.3.x

Diagnostic Steps

  • Piecharts appear as expected when being viewed on a standard dashboard. However, if the "piechart-dashboard-item" module of the "Atlassian JIRA - Plugins - Gadgets Plugin" is disabled, dashboard piecharts appear in the same format as the wallboard dashboards.

原因

The problem happens due to font issue.

ソリューション

  1. Install standard font pack (as the instance is hosted on a CentOS 7 server, this was achieved with "yum install urw-fonts")
  2. Jira を停止します。
  3. Clear the plugin cache
  4. Jira の起動
最終更新日 2017 年 11 月 9 日

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