Using OAuth 2.0 for IMAP, logs show the error: BYE Session invalidated - AccessTokenExpired

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要約

After setting up OAuth 2.0 for an IMAP account & Jira Mail Handler, the logs show errors about Tokens expiring:


2021-04-26 09:41:29,704-0400 ERROR [MSH_Mail] Caesium-1-3 anonymous MSH_Handler MSH_Handler[11208]: Messaging Exception in service 'com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl' when getting mail: * BYE Session invalidated - AccessTokenExpired
javax.mail.MessagingException: * BYE Session invalidated - AccessTokenExpired;

環境

8.13.4

原因

Tokens used in the OAuth 2.0 process are meant to expire as part of their regular use.  When a token is found to be expired, the user account is re-authenticated and a new token is issued.  This is an expected part of the OAuth process.

ソリューション

IF the mail handler is working properly, this error can be ignored.
If the mail handler is not working properly, there are likely other errors that indicate the reason.  This token expiration error is not likely an indicator of the cause of a failure.


最終更新日 2021 年 5 月 11 日

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