Unable to Transition Issue in Jira Service Management Queue

お困りですか?

アトラシアン コミュニティをご利用ください。

コミュニティに質問

 

Platform Notice: Server, Data Center, and Cloud By Request - This article was written for the Atlassian server and data center platforms but may also be useful for Atlassian Cloud customers. If completing instructions in this article would help you, please contact Atlassian Support and mention it.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

 

問題

When you try to transition issue to another status, namely to Resolve Issue, this error message popped out:

The Jira server could not be contacted. This may be a temporary glitch or the server may be down.
Close this dialog and press refresh in your browser

原因

Jira and Service Management is behind Proxy server

ソリューション

Ensure that the Proxy information is added into Jira server.xml file

最終更新日 2020 年 11 月 23 日

この内容はお役に立ちましたか?

はい
いいえ
この記事についてのフィードバックを送信する
Powered by Confluence and Scroll Viewport.