Unable to transition issue in Active Sprint
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
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*Fisheye および Crucible は除く
問題
When user transition issue to status A to status B in Active Sprint view, the issue status is updated in the issue page but the issue did not move to the intended column.
診断
- Check whether all the statuses of workflow is mapped in the board's column.
- Check whether statuses have the right transition to intended status (Eg: In Progress -> Done)
原因
Missing transition caused the issue failed to be transitioned to the intended column.
ソリューション
Open the workflow used by the affected issues/project by going to Settings -> Issue -> Workflow and add a transition from the status where the affected issue current set to the status where user would like to transition. Please refer to the documentation below on how you can configure workflow and transitions: Working with workflows