Unable to see board colors due to "500 Internal Server Error"
プラットフォームについて: Cloud のみ - この記事は、 クラウド プラットフォームのアトラシアン製品にのみ適用されます。
要約
When card color is chosen from board setting, we observe error as "500 Internal Server Error".
環境
Jira Cloud
診断
- Access any of the projects
- Click on board settings -> card colors
- Choose Priorities
- Error observed as "Internal Server Error"
- For other options within the card colors the error does not occur.
Console log :
Failed to load resource: the server responded with a status of 500 ()
HAR :
{"errorMessages":["Internal server error"],"errors":{}}
原因
The value of the priority color in the Jira settings → Issues → Priorities → Edit (on each priority) you will see an invalid entry or a text entry of the color.
ソリューション
- Verify the Priority that has a colour name instead of a hex value.
- Replace it with corresponding hex value #008000 fix the issue. Corresponding Hex value here refers to the Hex value for each colors. For example : Green color's hex value is #008000
最終更新日 2021 年 11 月 24 日
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