Unable to Revoke Agent Access from Service Management Agents
症状
- Administrators are unable to Revoke Agent Access from Service Management Agents, as in the example screenshot below.
Nothing appears in the atlassian-jira.log.
原因
The service-desk-agents
has somehow become corrupted.
回避策
- Delete the
service-desk-agents
group. - Add the appropriate users to Agent Access in the Service Management Agents screen.
最終更新日 2020 年 11 月 23 日
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