Unable to read Jira JMX data in LogicMonitor
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*Fisheye および Crucible は除く
要約
When integrating LogicMonitor with Jira via JMX, attributes with the dot character (.) are not able to be read
環境
- Jira is integrated with Logic Monitor via JMX
診断
An an example, when reading the attribute jira-software.max.user.count within LogicMonitor, only the jira-software part is read
原因
The behaviour occurs because LogicMonitor treats dots in an attribute as as a composite attribute instead of a single attribute. Unfortunately, many of Jira's attributes are denoted with dots, for example:
- jira-software.max.user.count
- issue.search.count
- web.requests
ソリューション
Escape the dots in the Jira attribute with a backslash ("\") character. For example, jira-software\.max\.user\.count
For more information, please see LogicMonitor Documentation: JMX Data Collection Methods