Unable to Process Mail due to error fetching POP3 content
症状
JIRA is unable to create/comment on issues.
atlassian-jira.log に次のメッセージが表示される。
2013-07-26 07:49:21,549 WARN [JIRA POP TIARHE] QuartzWorker-1 ServiceRunner Create/Comment Service for CAPTAIN_PLANET Could not create issue from message!
javax.mail.MessagingException: No inputstream from datasource;
nested exception is:
java.io.IOException: error fetching POP3 content
at javax.mail.internet.MimeMultipart.parsebm(MimeMultipart.java:791)
at javax.mail.internet.MimeMultipart.parse(MimeMultipart.java:503)
at javax.mail.internet.MimeMultipart.getCount(MimeMultipart.java:244)
at com.atlassian.mail.MailUtils.getBodyFromMultipart(MailUtils.java:458)
at com.atlassian.mail.MailUtils.getBodyFromMultipart(MailUtils.java:433)
at com.atlassian.mail.MailUtils.getBody(MailUtils.java:152)
at com.atlassian.jira.service.util.handler.CreateIssueHandler.getDescription(CreateIssueHandler.java:408)
at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:182)
at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:132)
at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:216)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:60)
at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47)
at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
Caused by: java.io.IOException: error fetching POP3 content
at javax.mail.internet.MimePartDataSource.getInputStream(MimePartDataSource.java:109)
at javax.mail.internet.MimeMultipart.parsebm(MimeMultipart.java:785)
... 14 more原因
This is currently known to be caused by an attachment with an invalid filename.
回避策
Check the inbox that JIRA is processing and view any mails with attachments, verifying the filenames. If one of them has an invalid name (for example it displays square characters) JIRA will not be able to process it. Removing the attachment or the mail will allow the mail handler to properly process the mail.
Last modified on Mar 30, 2016
Powered by Confluence and Scroll Viewport.