Unable to enter description for issues in JIRA
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
It's not possible to enter description and comments when creating/editing an issue. Mouse pointer will be a "spinning wheel" when it is hovered over the Wiki Toolbar in the description
原因
The JIRA Drag and Drop Attachment Plugin add-on (System add-on) is disabled. System add-ons are crucial to features in JIRA and shouldn't be disabled
ソリューション
- Navigate to the Manage add-ons page
- Display All add-ons
- Search for JIRA Drag and Drop Attachment Plugin
- Enable the add-on