There was a problem contacting the application shown while setting up Knowledge Base to Confluence
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問題
While setting up Knowledge Base configuration for ServiceDesk to connect to Confluence, the following are shown:
On ServiceDesk, Knowledge Base Configuration
原因
This is due to Allow user impersonation through 2-Legged OAuth is not chosen during application link configuration:
ソリューション
- Ensure that both the Allow 2-Legged OAuth and Allow user impersonation through 2-Legged OAuth is selected
- Ensure as well that on Confluence side
- Ensure as well on Confluence side, both Unlicensed Access and Anonymous Access is enabled.
最終更新日 2016 年 7 月 8 日
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