Text formatting in the Customer portal

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要約

In Jira Service Management projects, some of the Customer Portal text containers can be customized using Text Formatting Notation. Below you can find where each notation can be used:


見出し テキスト効果テキストの改行リンクリスト画像添付ファイル高度な書式設定その他画面
Service project information (Project settings → Portal Settings → Service Project Information)


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Portal announcement

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Request type issue field description (Project Settings → Request Types → Request Form tab fields)


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Login message

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(tick) Text formatting notations work

(error) Limited use or not functional at all

(warning) Some text formatting notations won't work as intended, please refer to the examples below:

リンク
[#anchor]
[^attachment.ext]
[file:///c:/temp/foo.txt]
[file:///z:/file/on/network/share.txt]
{anchor:anchorname}
[~username]

  • Take in consideration adding too much text formatting notation may cause some information be missing within some text containers.
  • Title fields (Such as Portal Login/Announcement Message Title, Service Project information name, Display name and Request Type name) won't consider any text formatting notation as it'll show as plain text

Relevant links:



最終更新日: 2023 年 10 月 26 日

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