Sorting search results using multi user picker custom field returns error

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問題

When sorting search results in Issue Navigator using a user picker (multiple users) custom field, the following error appears in the UI.

atlassian-jira.log に次のメッセージが出力される。

2019-09-02 14:07:28,467 http-nio-8810-exec-25 ERROR admin 847x9033x2 4qwqde 10.60.2.3 /rest/issueNav/1/issueTable [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: java.util.ArrayList cannot be cast to java.lang.String
java.lang.ClassCastException: java.util.ArrayList cannot be cast to java.lang.String
        at com.atlassian.jira.issue.customfields.impl.MultiUserCFType.compare(MultiUserCFType.java:85)
        at com.atlassian.jira.issue.fields.ImmutableCustomField.compare(ImmutableCustomField.java:1639)
        at com.atlassian.jira.issue.fields.ImmutableCustomField$CustomFieldIssueSortComparator.compare(ImmutableCustomField.java:1729)
        at com.atlassian.jira.issue.fields.ImmutableCustomField$CustomFieldIssueSortComparator.compare(ImmutableCustomField.java:1716)
        at com.atlassian.jira.issue.search.parameters.lucene.sort.DefaultIssueSortComparator.compare(DefaultIssueSortComparator.java:31)
        at com.atlassian.jira.issue.search.parameters.lucene.sort.DocumentSortComparatorSource$InternalFieldComparator.compare(DocumentSortComparatorSource.java:63)
        at org.apache.lucene.search.FieldValueHitQueue$OneComparatorFieldValueHitQueue.lessThan(FieldValueHitQueue.java:81)
        at org.apache.lucene.search.FieldValueHitQueue$OneComparatorFieldValueHitQueue.lessThan(FieldValueHitQueue.java:56)
        at org.apache.lucene.util.PriorityQueue.upHeap(PriorityQueue.java:263)
        at org.apache.lucene.util.PriorityQueue.add(PriorityQueue.java:140)
        at org.apache.lucene.search.TopFieldCollector.add(TopFieldCollector.java:539)
        at org.apache.lucene.search.TopFieldCollector$SimpleFieldCollector$1.collect(TopFieldCollector.java:179)
        at org.apache.lucene.search.Weight$DefaultBulkScorer.scoreAll(Weight.java:233)
        at org.apache.lucene.search.Weight$DefaultBulkScorer.score(Weight.java:184)
        at org.apache.lucene.search.BulkScorer.score(BulkScorer.java:39)
        at org.apache.lucene.search.IndexSearcher.search(IndexSearcher.java:660)
        at org.apache.lucene.search.IndexSearcher.search(IndexSearcher.java:462)
        at org.apache.lucene.search.IndexSearcher.search(IndexSearcher.java:583)
        at org.apache.lucene.search.IndexSearcher.searchAfter(IndexSearcher.java:568)
        at org.apache.lucene.search.IndexSearcher.search(IndexSearcher.java:493)

原因

The custom field has no Search Template configured. 

(warning) It only affects User Picker (multiple users)

ソリューション

Configure a Search Template for the affected custom field(s).

  1. Navigate to the Custom Fields page (Cog Icon > Issues > Custom Fields)
  2. Locate the affected multi user custom field, click on the cog icon next to it and select "Edit"
  3. In the Search Template dropdown menu, select the only value available and click on "Update"
  4. Verify if the sort works now


(info) Suggestion request to improve the error message - JRASERVER-69922 - Getting issue details... STATUS



説明 Sorting search results returns error
製品
Jira、Jira Software、Jira Service Management
最終更新日 2020 年 11 月 23 日

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