Slowdown with javax.net.ssl.SSLException: Read timed out

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要約

Accessing the Jira site through SSL, you receive a Error Time Out similar to the image below:

Checking the atlassian-jira.log, the errors javax.net.ssl.SSLException: Read timed out are observed:

2022-07-12 06:07:31,413-0700 HealthCheck:thread-4 ERROR ServiceRunner     [c.a.t.j.healthcheck.support.GadgetFeedUrlHealthCheck] An error occurred when performing the Gadget feed URL healthcheck
javax.net.ssl.SSLException: Read timed out
	at sun.security.ssl.Alert.createSSLException(Alert.java:127)
	at sun.security.ssl.TransportContext.fatal(TransportContext.java:324)
	at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
	at sun.security.ssl.TransportContext.fatal(TransportContext.java:262)
	at sun.security.ssl.SSLTransport.decode(SSLTransport.java:138)
	at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1392)
	at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1300)
	at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:435)
	at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:436)
	at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:384)
	at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
	at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376)
	at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393)
	at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
	at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186)
	at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
	at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
	at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
	at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
	at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
	at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
	at com.atlassian.troubleshooting.jira.healthcheck.support.GadgetFeedUrlHealthCheck.check(GadgetFeedUrlHealthCheck.java:61)
	at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:55)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)
Caused by: java.net.SocketTimeoutException: Read timed out
	at java.net.SocketInputStream.socketRead0(Native Method)
	at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
	at java.net.SocketInputStream.read(SocketInputStream.java:171)
	at java.net.SocketInputStream.read(SocketInputStream.java:141)
	at sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:464)
	at sun.security.ssl.SSLTransport.decode(SSLTransport.java:109)

Analyzing thread dumps, we can see these threads we stuck at the network socket read before timing out:

java.net.SocketInputStream.socketRead0(Native Method)
java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
java.net.SocketInputStream.read(SocketInputStream.java:171)
java.net.SocketInputStream.read(SocketInputStream.java:141)
sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:457)
sun.security.ssl.SSLSocketInputRecord.decode(SSLSocketInputRecord.java:165)
sun.security.ssl.SSLTransport.decode(SSLTransport.java:108)
sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1143)
sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1054)
sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:394)

原因

Most cases point towards issues in the application proxy/load balancer.

Detailed information can be found in the catalina.out log file that highlights why this error is possibly occuring:

For example, below the SSL connector failed to initialize because of a bad Keystore password:

12-Jul-2022 06:03:16.461 SEVERE [main] org.apache.catalina.core.StandardService.initInternal Failed to initialize connector [Connector[HTTP/1.1-443]]
	org.apache.catalina.LifecycleException: Protocol handler initialization failed
		at org.apache.catalina.connector.Connector.initInternal(Connector.java:1076)
		at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
		at org.apache.catalina.core.StandardService.initInternal(StandardService.java:552)
		at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
		at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:843)
		at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
		at org.apache.catalina.startup.Catalina.load(Catalina.java:639)
		at org.apache.catalina.startup.Catalina.load(Catalina.java:662)
		at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
		at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
		at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
		at java.lang.reflect.Method.invoke(Method.java:498)
		at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:305)
		at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:475)
	Caused by: java.lang.IllegalArgumentException: keystore password was incorrect

To confirm that Jira is running, try bypassing the reverse proxy and connecting to Jira directly.

The causes may vary, though and additional causes are documented in SSL and Application Link Troubleshooting Guide.



最終更新日 2022 年 7 月 13 日

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