Resolve 'Unable to test the connection' during Jira Setup

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問題

Jira fails to test the database connection as part of the Jira setup, resulting in the error: Unable to test the connection

原因

The permissions of the files and/or directories under '<jira-install-dir>/jre/lib/security/policy/' are incorrect.

ソリューション

To correct the permissions, you can perform the following action:

chmod -R a+rx <jira-install-dir>/jre/lib/security/policy/
説明 Resolve 'Unable to test the connection' during Jira Setup.
製品Jira
最終更新日: 2021 年 2 月 2 日

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