Mail Queue Failing to Send Due to Daily sending quota exceeded

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症状

Mail is not sending from JIRA.

atlassian-jira-outgoing-mail.log に次のメッセージが表示される。

2015-02-24 09:30:46,631 ERROR [The Planeteers IMAP] Sending mailitem To='unicornia@example.com' Subject='(EXAMPLE-2565) Sample Mail' From='null' FromName='Captain Planet (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='<JIRA.130870.1423801220000@Atlassian.JIRA>' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@6769b6c' MessageId='null' ServiceRunner    Mail Queue Service Error occurred in sending e-mail: To='unicornia@example.com' Subject='(EXAMPLE-2565) Sample Mail' From='null' FromName='Captain Planet (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='<JIRA.130870.1423801220000@Atlassian.JIRA>' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@6769b6c' MessageId='null'
com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 550 5.4.5 Daily sending quota exceeded. um16sm2293406pab.7 - gsmtp
	at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:213)
	at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:44)
	at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66)
	at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:57)
	at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:53)
	at com.atlassian.jira.util.velocity.DefaultVelocityRequestContextFactory.runWithStaticBaseUrl(DefaultVelocityRequestContextFactory.java:127)
	at com.atlassian.jira.util.DefaultBaseUrl.runWithStaticBaseUrl(DefaultBaseUrl.java:41)
	at com.atlassian.jira.mail.JiraMailQueue.sendBuffer(JiraMailQueue.java:52)
	at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:30)
	at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66)
	at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:75)
	at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:53)
	at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:36)
	at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:135)
	at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101)
	at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80)
	at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32)
	at org.quartz.core.JobRunShell.run(JobRunShell.java:223)
	at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 550 5.4.5 Daily sending quota exceeded. um16sm2293406pab.7 - gsmtp
	at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2114)
	at com.sun.mail.smtp.SMTPTransport.data(SMTPTransport.java:1887)
	at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1121)
	at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:175)
	... 18 more


診断

Google Apps is being used as the mail server.

原因

The limit on the number of mails being sent that day has been reached.

ソリューション

This is documented in Sending limits which is a Google document. Please review this for the resolution - as this is a restriction from Google Atlassian would not be able to resolve the problem.

最終更新日 2016 年 3 月 30 日

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