Mail appears differently in Gmail to JIRA

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コミュニティに質問

症状

  • There are carriage returns in JIRA that do not exist within the mail sent from Gmail.
  • The mail appears as purple in JIRA.
  • The mail appears to be trimmed in Gmail.

原因

The user has My Changes set to Notify me and is receiving emails from JIRA of their own email updates. The text is coloured purple by Gmail and also those  buttons are inserted as Gmail has detected the text duplicates, so it hides it. Additionally, when Gmail sends mail it trims the lines to around 70 characters, which is why additional carriage returns appear within JIRA.

(info) The mail will not appear this way for other users and is behaviour controlled by Gmail - JIRA does not do this.

回避策

Any of the following can workaround this issue:

  • Install the Trimless for Google Chrome plugin (this is third-party and not developed by Atlassian).
  • Disable Notify me for My Changes.
  • Update the issue directly instead of via mail.

ソリューション

  • 具体的なステップバイステップの説明を提示します。
  • 箇条書きまたは番号付きリストを使用できます。

    SELECT * FROM users;
    

    (info) info is good

最終更新日: 2016 年 2 月 26 日

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