Keep getting redirected to login page after logging in (User's login token got rejected upon logging in)

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問題

When Jira users login into the instance, it redirects them back to the login page.

環境

Jira Server/Data Center on any version from 8.0.0.

診断

The following appears in the file atlassian-jira-security.log:

2015-12-24 17:13:19,709 Navlink Plugin Executor:thread-5 anonymous     Setting JIRA Auth Context to be  'XXXXX'
2015-12-24 17:13:19,709 Navlink Plugin Executor:thread-5 anonymous     Setting JIRA Auth Context to be  'XXXXX'
2015-12-24 17:13:20,005 http-bio-8080-exec-15 XXXXX 1033x416x1 - XXX.XX.XX.XXX,127.0.0.1 / There is no cookie header.
2015-12-24 17:13:20,005 http-bio-8080-exec-15 XXXXX 1033x416x1 - XXX.XX.XX.XXX,127.0.0.1 / The request has arrived WITHOUT a JSESSIONID cookie
2015-12-24 17:13:20,413 http-bio-8080-exec-1 XXXXX 1033x417x1 - XXX.XX.XX.XXX,127.0.0.1 /secure/MyJiraHome.jspa There is no cookie header.
2015-12-24 17:13:20,413 http-bio-8080-exec-1 XXXXX 1033x417x1 - XXX.XX.XX.XXX,127.0.0.1 /secure/MyJiraHome.jspa The request has arrived WITHOUT a JSESSIONID cookie
2015-12-24 17:13:20,414 http-bio-8080-exec-1 XXXXX 1033x417x1 - XXX.XX.XX.XXX,127.0.0.1 /secure/MyJiraHome.jspa HttpSession created [1sor81a]
2015-12-24 17:13:20,839 http-bio-8080-exec-3 XXXXX 1033x418x1 - XXX.XX.XX.XXX,127.0.0.1 /secure/Dashboard.jspa There is no cookie header.
2015-12-24 17:13:20,839 http-bio-8080-exec-3 XXXXX 1033x418x1 - XXX.XX.XX.XXX,127.0.0.1 /secure/Dashboard.jspa The request has arrived WITHOUT a JSESSIONID cookie
2015-12-24 17:13:20,841 http-bio-8080-exec-3 XXXXX 1033x418x1 - XXX.XX.XX.XXX,127.0.0.1 /secure/Dashboard.jspa HttpSession created [yp7jig]
2015-12-24 17:13:20,842 http-bio-8080-exec-3 XXXXX 1033x418x1 - XXX.XX.XX.XXX,127.0.0.1 /secure/Dashboard.jspa Gadget login called with lastLoginResult : null
2015-12-24 17:13:21,877 http-bio-8080-exec-6 XXXXX 1033x419x1 - XXX.XX.XX.XXX,127.0.0.1 /rest/helptips/1.0/tips There is no cookie header.
2015-12-24 17:13:21,877 http-bio-8080-exec-6 XXXXX 1033x419x1 - XXX.XX.XX.XXX,127.0.0.1 /rest/helptips/1.0/tips The request has arrived WITHOUT 

原因

The instance is serving both HTTP and HTTPS. However, the secure parameter in SSL connector is set to TRUE. 

<Connector port="8443" protocol="org.apache.coyote.http11.Http11Protocol"
              maxHttpHeaderSize="8192" SSLEnabled="true"
              maxThreads="150" minSpareThreads="25"
              enableLookups="false" disableUploadTimeout="true"
              acceptCount="100" scheme="https" secure="true"
              clientAuth="false" sslProtocol="TLS" useBodyEncodingForURI="true"/>

ソリューション

Only set secure = "true" when JIRA instance is serving HTTPS ONLY. If JIRA serves both HTTP and HTTPS, then remove the secure parameter secure = "true"

<Connector port="8443" protocol="org.apache.coyote.http11.Http11Protocol"
              maxHttpHeaderSize="8192" SSLEnabled="true"
              maxThreads="150" minSpareThreads="25"
              enableLookups="false" disableUploadTimeout="true"
              acceptCount="100" scheme="https"
              clientAuth="false" sslProtocol="TLS" useBodyEncodingForURI="true"/>



最終更新日 2024 年 11 月 30 日

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