JIRA won't start after upgrade to 5.2

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症状

JIRA will not start

catalina.out log file に次のメッセージが表示される。

Nov 23, 2012 3:07:04 PM org.apache.catalina.startup.Catalina load
WARNING: Catalina.start using conf/server.xml: Error at (34, 79) : org.apache.catalina.mbeans.ServerLifecycleListener
Nov 23, 2012 3:07:04 PM org.apache.catalina.startup.Catalina start
SEVERE: Cannot start server. Server instance is not configured.

診断

Upgrade must have been done using an installer. Affects both Windows and Linux systems. Try to use a clean server.xml which shipped with JIRA 5.2 to try and start JIRA. If it starts without any issues, then you have confirmed this issue.

For reference, this is the content of an standard server.xml file of JIRA 5.2:

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<?xml version="1.0" encoding="utf-8"?>
<!--
   ====================================================================================

   Atlassian JIRA Standalone Edition Tomcat Configuration.


   See the following for more information

   http://confluence.atlassian.com/display/JIRA/Configuring+JIRA+Standalone

   ====================================================================================
 -->
<!--
  Licensed to the Apache Software Foundation (ASF) under one or more
  contributor license agreements.  See the NOTICE file distributed with
  this work for additional information regarding copyright ownership.
  The ASF licenses this file to You under the Apache License, Version 2.0
  (the "License"); you may not use this file except in compliance with
  the License.  You may obtain a copy of the License at

      http://www.apache.org/licenses/LICENSE-2.0

  Unless required by applicable law or agreed to in writing, software
  distributed under the License is distributed on an "AS IS" BASIS,
  WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
  See the License for the specific language governing permissions and
  limitations under the License.
-->
<Server port="8005" shutdown="SHUTDOWN">

    <!--APR library loader. Documentation at /docs/apr.html -->
    <Listener className="org.apache.catalina.core.AprLifecycleListener" SSLEngine="on"/>
    <!--Initialize Jasper prior to webapps are loaded. Documentation at /docs/jasper-howto.html -->
    <Listener className="org.apache.catalina.core.JasperListener"/>
    <Listener className="org.apache.catalina.mbeans.GlobalResourcesLifecycleListener"/>

    <!-- Global JNDI resources
         Documentation at /docs/jndi-resources-howto.html
    -->

    <!-- A "Service" is a collection of one or more "Connectors" that share
        a single "Container" Note:  A "Service" is not itself a "Container",
        so you may not define subcomponents such as "Valves" at this level.
        Documentation at /docs/config/service.html
    -->
    <Service name="Catalina">

        <Connector port="8080"

                   maxThreads="150"
                   minSpareThreads="25"
                   connectionTimeout="20000"

                   enableLookups="false"
                   maxHttpHeaderSize="8192"
                   protocol="HTTP/1.1"
                   useBodyEncodingForURI="true"
                   redirectPort="8443"
                   acceptCount="100"
                   disableUploadTimeout="true"/>

        <!--
        ====================================================================================

        To run JIRA via HTTPS:

             * Uncomment the Connector below
             * Execute:
                 %JAVA_HOME%\bin\keytool -genkey -alias tomcat -keyalg RSA (Windows)
                 $JAVA_HOME/bin/keytool -genkey -alias tomcat -keyalg RSA  (Unix)
               with a password value of "changeit" for both the certificate and the keystore itself.
             * If you are on JDK1.3 or earlier, download and install JSSE 1.0.2 or later, and put the JAR files into
               "$JAVA_HOME/jre/lib/ext"
             * Restart and visit https://localhost:8443/

             For more info, see :

              http://confluence.atlassian.com/display/JIRA/Running+JIRA+over+SSL+or+HTTPS

              and

              http://tomcat.apache.org/tomcat-6.0-doc/ssl-howto.html

        ====================================================================================
        -->
        <!--
            <Connector port="8443" protocol="org.apache.coyote.http11.Http11Protocol"
              maxHttpHeaderSize="8192" SSLEnabled="true"
              maxThreads="150" minSpareThreads="25"
              enableLookups="false" disableUploadTimeout="true"
              acceptCount="100" scheme="https" secure="true"
              clientAuth="false" sslProtocol="TLS" useBodyEncodingForURI="true"/>
        -->


        <!--
         ====================================================================================

         If you have Apache AJP Connector (mod_ajp) as a proxy in front of JIRA you should uncomment the following connector configuration line

         See the following for more information :

            http://confluence.atlassian.com/display/JIRA/Configuring+Apache+Reverse+Proxy+Using+the+AJP+Protocol

         ====================================================================================
        -->

        <!--
              <Connector port="8009" redirectPort="8443" enableLookups="false" protocol="AJP/1.3" URIEncoding="UTF-8"/>
        -->

        <Engine name="Catalina" defaultHost="localhost">
            <Host name="localhost" appBase="webapps" unpackWARs="true" autoDeploy="true">

                <Context path="" docBase="${catalina.home}/atlassian-jira" reloadable="false" useHttpOnly="true">


                    <!--
                     ====================================================================================

                     Note, you no longer configure your database driver or connection parameters here.
                     These are configured through the UI during application setup.

                     ====================================================================================
                    -->

                    <Resource name="UserTransaction" auth="Container" type="javax.transaction.UserTransaction"
                              factory="org.objectweb.jotm.UserTransactionFactory" jotm.timeout="60"/>
                    <Manager pathname=""/>
                </Context>

            </Host>

            <!--
                ====================================================================================

                 Access Logging.

                 This should produce access_log.<date> files in the 'logs' directory.

                 The output access log lies has the following fields :

                 IP Request_Id User Timestamp  "HTTP_Method URL Protocol_Version" HTTP_Status_Code ResponseSize_in_Bytes RequestTime_In_Millis Referer User_Agent ASESSIONID

                 eg :

                 192.168.3.238 1243466536012x12x1 admin [28/May/2009:09:22:17 +1000] "GET /jira/secure/admin/jira/IndexProgress.jspa?taskId=1 HTTP/1.1" 200 24267 1070 "http://carltondraught.sydney.atlassian.com:8090/jira/secure/admin/jira/IndexAdmin.jspa" "Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.10) Gecko/2009042523 Ubuntu/9.04 (jaunty) Firefox/3.0.10" "C2C99B632EE0F41E90F8EF7A201F6A78"

                 NOTES:

                 The RequestId is a millis_since_epoch plus request number plus number of concurrent users

                 The Request time is in milliseconds

                 The ASESSIONID is an hash of the JSESSIONID and hence is safe to publish within logs.  A session cannot be reconstructed from it.

                 See http://tomcat.apache.org/tomcat-6.0-doc/config/valve.html for more information on Tomcat Access Log Valves

                ====================================================================================

            -->
            <Valve className="org.apache.catalina.valves.AccessLogValve" resolveHosts="false"
                   pattern="%a %{jira.request.id}r %{jira.request.username}r %t &quot;%m %U%q %H&quot; %s %b %D &quot;%{Referer}i&quot; &quot;%{User-Agent}i&quot; &quot;%{jira.request.assession.id}r&quot;"/>

        </Engine>
    </Service>
</Server>

原因

The server.xml from Tomcat 6 is not compatible with Tomcat 7.

ソリューション

Once you have confirmed the issue per the Diagnosis, migrate your server.xml customizations by hand to the new server.xml.

最終更新日 2016 年 4 月 7 日

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