Jira Webhooks can not be enabled

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Platform Notice: Server, Data Center, and Cloud By Request - This article was written for the Atlassian server and data center platforms but may also be useful for Atlassian Cloud customers. If completing instructions in this article would help you, please contact Atlassian Support and mention it.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

問題

Jira Webhooks plugin will not start on startup and can not be enabled using the plugin manager.  This is known to affect 6.4.

診断

環境

  • Jira 6.4
  • Jira Webhooks plugin can not be enabled.

Diagnostic Steps

  • Attempt to enable JIRA Webhooks plugin.  
  • Confirm this SQL returns False.  If you do not get a response or it returns a True, you are not having this issue.

    select * from pluginstate where pluginkey = 'com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin';

原因

If the Jira Webhooks plugin is disabled at startup, it can not be enabled.

ソリューション

Here is how to enable JIRA Webhooks for startup.

  1. Confirm that the plugin state is turned off.  This SQL returns False.

    select * from pluginstate where pluginkey = 'com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin';
  2. Jira を停止します。
  3. Update the DB with this command:

    delete from pluginstate where pluginkey = 'com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin';
  4. Jira を起動します。
  5. Check to see if the plugin is enabled.



最終更新日 2020 年 4 月 13 日

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