JIRA throws NullPointerException in Issue Navigator
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
While searching for issues in the Issue Navigator, it returns NullPointerException (NPE). This could also happen when you are navigating through the search result pages, or in dashboard gadgets.
atlassian-jira.log
に次のメッセージが出力される。
2016-12-27 09:33:01,070 http-nio-8724-exec-15 ERROR admin 573x303x1 1u1n6ts 10.60.3.51 /rest/issueNav/1/issueTable [c.atlassian.velocity.DefaultVelocityManager] MethodInvocationException occurred getting message body from Velocity: java.lang.NullPointerException
java.lang.NullPointerException
at com.atlassian.jira.issue.fields.SummarySystemField.populateVelocityParams(SummarySystemField.java:71)
at com.atlassian.jira.issue.fields.AbstractTextSystemField.getColumnViewHtml(AbstractTextSystemField.java:59)
at com.atlassian.jira.issue.fields.layout.column.ColumnLayoutItemImpl.getHtml(ColumnLayoutItemImpl.java:106)
at sun.reflect.GeneratedMethodAccessor299.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.doInvoke(UberspectImpl.java:385)
at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.invoke(UberspectImpl.java:374)
at com.atlassian.velocity.htmlsafe.introspection.AnnotationBoxingMethod.invoke(AnnotationBoxingMethod.java:26)
at com.atlassian.velocity.htmlsafe.introspection.UnboxingMethod.invoke(UnboxingMethod.java:30)
at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:270)
at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507)
at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71)
at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142)
at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
at org.apache.velocity.runtime.directive.Foreach.performIteration(Foreach.java:393)
at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:316)
at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
at org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212)
at org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247)
at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87)
at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
at org.apache.velocity.Template.merge(Template.java:328)
at org.apache.velocity.Template.merge(Template.java:235)
at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381)
at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117)
at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97)
at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:122)
at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:113)
at com.atlassian.jira.web.component.AbstractWebComponent.asHtml(AbstractWebComponent.java:44)
at com.atlassian.jira.web.component.IssueTableWebComponent$1.write(IssueTableWebComponent.java:160)
at com.atlassian.jira.web.component.IssueTableWebComponent.asHtml(IssueTableWebComponent.java:97)
at com.atlassian.jira.web.component.IssueTableWebComponent.getHtml(IssueTableWebComponent.java:70)
at com.atlassian.jira.web.component.IssueTableWebComponent.getHtml(IssueTableWebComponent.java:54)
at com.atlassian.jira.plugin.issuenav.service.issuetable.ListViewIssueTableCreator.getTable(ListViewIssueTableCreator.java:60)
at com.atlassian.jira.plugin.issuenav.service.issuetable.AbstractIssueTableCreator.create(AbstractIssueTableCreator.java:192)
at com.atlassian.jira.plugin.issuenav.service.issuetable.DefaultIssueTableService.createIssueTableFromCreator(DefaultIssueTableService.java:170)
at com.atlassian.jira.plugin.issuenav.service.issuetable.DefaultIssueTableService.getIssueTable(DefaultIssueTableService.java:268)
at com.atlassian.jira.plugin.issuenav.service.issuetable.DefaultIssueTableService.getIssueTableFromFilterWithJql(DefaultIssueTableService.java:115)
at com.atlassian.jira.plugin.issuenav.rest.IssueTableResource.getIssueTableHtml(IssueTableResource.java:99)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
診断
The Integrity Checker flags error(s) in regards to Issue Relations.
原因
JIRA is trying to fetch the parent issue key to render the summary for a sub-task however the parent issue either doesn't exist or could not be retrieved. This leads to a NullPointerException while retrieving the result-set.
protected void populateVelocityParams(FieldLayoutItem fieldLayoutItem, Issue issue, Map<String, Object> params) {
super.populateVelocityParams(fieldLayoutItem, issue, params);
if (issue.isSubTask()) {
params.put("subTask", Boolean.TRUE);
Issue parentIssue = issue.getParentObject();
params.put("parentIssueKey", parentIssue.getKey());
params.put("subTaskParentIssueLinkDisabled", Boolean.TRUE);
if (getPermissionManager().hasPermission(Permissions.BROWSE, parentIssue, getAuthenticationContext().getUser())) {
params.put("parentIssueSummary", parentIssue.getSummary());
params.put("subTaskParentIssueLinkDisabled", Boolean.FALSE);
}
}
}
ソリューション
- First, fix the error via Integrity Checker
- Then, run a full re-index.