JIRA Software Automatically Disabled After Page Refresh
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問題
When a user installs JIRA software after upgrading from a pre JIRA 7 instance, they could run into an issue where they get the warning that they have JIRA Software installed but the plugin is not installed, with a button to install it appearing there.
The following appears in the atlassian-jira.log
07/04/2016 13: 43: 07.047 http-child-8091-exec-1906 WARN [c.atlassian.gzipfilter.GzipResponseWrapper] Was unable to create GzipResponseStream. Invalid gzip stream was sent in response body!
org.apache.catalina.connector.ClientAbortException: java.io.IOException: an established has been aborted by the software in your host computer connection.
at org.apache.catalina.connector.OutputBuffer.realWriteBytes (OutputBuffer.java:393)
at org.apache.tomcat.util.buf.ByteChunk.flushBuffer (ByteChunk.java:426)
at org.apache.catalina.connector.OutputBuffer.doFlush (OutputBuffer.java:342)
at org.apache.catalina.connector.OutputBuffer.flush (OutputBuffer.java:317)
at org.apache.catalina.connector.CoyoteOutputStream.flush (CoyoteOutputStream.java:110)
at java.util.zip.DeflaterOutputStream.flush (Unknown Source)
at com.atlassian.gzipfilter.GzipResponseStream.flush (GzipResponseStream.java:31)
at com.atlassian.gzipfilter.GzipResponseWrapper.finishResponse (GzipResponseWrapper.java:46)
at com.atlassian.gzipfilter.SelectingResponseWrapper.finishResponse (SelectingResponseWrapper.java:336)
... 17 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker (Unknown Source)
java.util.concurrent.ThreadPoolExecutor at $ Worker.run (Unknown Source)
org.apache.tomcat.util.threads.TaskThread at $ WrappingRunnable.run (TaskThread.java:61)
at java.lang.Thread.run (Unknown Source)
Caused by: java.io.IOException: it has been canceled by an established software on your host computer connection.
at sun.nio.ch.SocketDispatcher.write0 (Native Method)
at sun.nio.ch.SocketDispatcher.write (Unknown Source)
at sun.nio.ch.IOUtil.writeFromNativeBuffer (Unknown Source)
at sun.nio.ch.IOUtil.write (Unknown Source)
at sun.nio.ch.SocketChannelImpl.write (Unknown Source)
... 10 filtered
... 29 more
診断
Diagnostic Steps
- Check
Admin > Add-Ons > Managed Add-Ons
page to see if the add-on is disabled and if yes, check if you have a plugin by the name JIRA Agile also installed. - Hence, you should see JIRA Agile and JIRA Software addons installed.
原因
The problem is caused by the fact that the JIRA Agile is disrupting JIRA Software installation leading to it being disabled each time it is installed.
回避策
- Jira を停止します。
- Move the
JIRA HOME > Plugins
folder to a new location as a backup. Jira を再起動します。
- If all is okay, manually install all needed add-ons from the UI.